Privacy Policy

Last Updated: 03/01/2024

Thank you for choosing Craftimation for your art and craft needs. We are committed to protecting your privacy and providing a safe online experience. This Privacy Policy outlines how we collect, use, and safeguard your personal information.

Information We Collect

• 1. Personal Information: We may collect personal information such as your name, address, email address, and phone number when you make a purchase, register or subscribe to our newsletter, or contact us for support.
• 2. Payment Information: We provide both cash on delivery and online payment methods. When you make a purchase and make online payment, we collect payment information to process transactions securely. We do not store your payment information on our servers.
• 3. Usage Information: We may collect non-personal information about how you interact with our website, including IP addresses, browser types, and pages viewed. This information helps us improve our website and services.

How We Use Your Information

We use the collected information for the following purposes:

• 1. Order Processing: To fulfill and process your orders, including shipping, billing, and communication regarding your purchase.
• 2. Communication: To send you updates, newsletters, and promotional materials. You can opt-out of marketing communications at any time.
• 3. Customer Support: To provide customer support and address inquiries, concerns, or issues you may have.
• 4. Analytics: To analyze website usage and improve our products and services.

Information Sharing

We do not sell, trade, or rent your personal information to third parties. However, we may share information with trusted third parties who assist us in operating our website, conducting business, or servicing you, as long as those parties agree to keep your information confidential.

Security

We implement a variety of security measures to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure. Therefore, we cannot guarantee absolute security.

Your Choices

You can review and update your personal information by logging into your account on our website. You may also contact us to request access, correction, or deletion of your personal information.

Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will be posted on our website with the effective date.

Contact Us

If you have any questions or concerns about our return policy, please contact us at
Contact Number: +8801942852007
Email: info@craftimation.com